Quick answers to the most common questions about your data and privacy in RoadFolio.
Your data is stored in Google Cloud Firebase, in US-based data centers. All data is encrypted in transit (TLS) and at rest. We use Firebase's industry-standard security rules so only you can access your own records.
No. Never. We don't sell, rent, or share your personal data with third parties for marketing purposes. Period.
No. Your RoadBuddy chat conversations are processed by Anthropic's Claude API to generate responses. Per Anthropic's API terms, your data is not used to train their AI models.
We use these processors to run the app:
Each processor only sees the minimum data needed for their function. Full details in our Privacy Policy.
In the app, go to Settings → Privacy → Download My Data. You'll instantly get a JSON file with everything: trips, expenses, income, invoices, clients, jobs, notes, and all settings. No waiting, no email needed.
In the app, go to Settings → Account → Delete My Account Permanently. You'll be asked to type "DELETE" to confirm. Once confirmed, your account and all 30+ data categories are permanently deleted from our database immediately. This cannot be undone.
GPS coordinates are only collected while a trip is actively being tracked. Tracking stops the moment you end the trip. Location data is stored as part of your trip records (start/end coordinates, total miles) and is never shared with third parties for advertising.
Yes. Location is only used for the optional GPS mileage tracking feature. You can use every other feature (income tracking, expense tracking, invoices, jobs, etc.) without ever granting location permission.
If you connect a bank via Plaid, we receive transaction history from January 1 of the current year. Your bank login credentials are never seen by us - Plaid handles authentication directly with your bank. You can disconnect anytime in Settings → Integrations.
Yes. We honor all data subject rights:
As long as your account is active. When you delete your account, all your data is permanently removed within minutes. See our Data Retention Policy for full details.
Our complete Privacy Policy is at roadfolio.net/privacy.html. It covers everything in detail, including legal basis for processing, international transfers, and children's privacy.
If your question isn't answered above, email us at roadfolio@gmail.com. We respond within 5 business days.